You're already on a job
An enquiry comes in while you're on a job, and by the time you reply, they've booked someone else. The system replies in the moment, then waits for you to approve any price before it goes out.
For UK cleaning companies
Reply to every enquiry, even when you're on a job.
If you run a cleaning business, you know the problem. An enquiry comes in while you're on a job, and by the time you reply, they've booked someone else.
With our system, every enquiry gets a friendly reply within a minute, day or night, even when you can't pick up the phone. A missed call gets a text back too. For standard jobs, it works out the price from your own rate card and drafts a clear, professional quote. Nothing goes out without you.
Demo · sample data
Is this for me
This is for UK cleaning firms of about 1 to 49 people, including:
- Domestic cleaning
- End-of-tenancy
- Office and commercial
- Carpet and upholstery
- Window cleaning
If that sounds like your firm, you're in the right place.
Try the flow with a test enquiry.
[LIVE DEMO FORM — pending privacy notice and ICO registration]
When this form is live, you can send a test enquiry and see the same path a real enquiry would take. It uses sample pricing, and no booking is made. Every screen is labelled "Demo · sample data".
Until the form is live, watch the 64-second demo, or book a 15-minute demo and we'll walk you through it.
See it working, in 64 seconds.
Demonstration using fictional sample data
How it works
-
An enquiry arrives
Someone fills in your website form or emails you.
Demo · sample data -
They get a reply straight away
Every enquiry gets a friendly reply within a minute, day or night, even when you can't pick up the phone. If some details are missing, it asks a few follow-up questions. The reply is clearly marked as automated, so the customer isn't misled.
Demo · sample data -
A quote is drafted from your rate card
For standard jobs, it works out the price from your own rate card and drafts a clear, professional quote. Nothing goes out without you. You check the quote, tap approve, and it's sent.
Demo · sample data -
Unusual jobs are flagged for a survey
If the job isn't a standard one, it's flagged so you can arrange a survey rather than guess a price.
Demo · sample data -
A missed call gets a text back
If you can't pick up, the caller gets a short text so the enquiry isn't lost.
Demo · sample data
Why this matters
Evenings and weekends still count
Enquiries don't only arrive in office hours. The reply goes out within a minute, day or night, so the person isn't left waiting until the next morning.
You shouldn't have to juggle the phone on site
A missed call gets a text back too, so you aren't stuck returning calls between rooms.
Pricing
Two prices, clearly stated. Not VAT-registered, so no VAT is added.
Founding offer — three places
£495 to set up, then £149 a month.
There is a 3-month minimum, and that monthly price is held for 12 months. After that it becomes the standard £249 a month. The setup fee is paid once.
Standard
£995 to set up, then £249 a month.
What's included
- Instant replies to website and email enquiries, day or night
- A few follow-up questions when details are missing
- Missed-call text-back
- Draft quotes from your own rate card, for standard jobs
- An approval step, so nothing is sent until you say so
- Unusual jobs flagged so you can arrange a survey
- Factual follow-ups on open quotes, with a way to opt out
We're taking on just three founding clients. If you'd like to see it working for your business, book a 15-minute demo.
Founder note
I'm building this because I run a cleaning firm myself. Lustriq is our unpaid pilot, not a paying client. I'm taking on three founding clients so I can set the system up properly and hear what you need. You'll deal with me directly, and you'll have a say in how it develops.
Tools and data
The system is built on n8n, which we host ourselves on Hetzner in the EU, and Zoho Mail, whose data centre is also in the EU. These are the tools we use, not a partnership or a certification.
You remain in control of your customer data. We process it only to run this service, under a written contract, and we only use the details needed to reply and quote.
ICO registration: [ICO REG NO. — pending]. We will put the number here once it is issued. We do not say we are ICO-registered until then.
Terms and leaving
Cancel any time with 30 days' notice after the 3-month minimum.
FAQ
Will I still approve quotes?
Yes. Nothing goes out without you. You check the quote, tap approve, and it's sent. Unusual jobs are flagged so you can arrange a survey. Prices for standard jobs come from your rate card, not from a guess.
What about my customers' data, and GDPR?
You remain in control of your customer data. We process it only to run this service, under a written contract, and we host the main system in the EU (n8n on Hetzner, and Zoho Mail). ICO registration is [ICO REG NO. — pending], so we do not describe ourselves as ICO-registered yet. A privacy notice will be on this site before any live form is switched on.
What happens if it breaks?
We fix it as part of the monthly fee, usually within one working day, and you can always handle enquiries by hand in the meantime.
Can I cancel?
Yes. After the 3-month minimum, you can cancel any time with 30 days' notice.
What does it cost?
The first three clients pay £495 to set up and £149 a month, with a 3-month minimum. That monthly price is held for 12 months, then it becomes £249 a month. After those three places, the price is £995 to set up and £249 a month. Not VAT-registered, so no VAT is added.
Will it sound robotic, or upset my customers?
The first reply is friendly, short, and clearly marked as automated, so nobody is misled. It asks only for missing details, and it uses your rate card for standard prices. If someone is unhappy, or the job is unusual, it is handed to you.
What do I need to provide, and how long does setup take?
You'll need your rate card, the services you offer, your service area, and access to your enquiry form, inbox and phone system. The go-live date is agreed on the 15-minute demo. We haven't set a fixed timescale on this page.
Will missed-call text-back work with my phone?
It depends on your phone system. We'll check that on the demo and tell you plainly whether it will work.
What happens after month 12?
For founding clients, the £149 monthly price is held for 12 months. After that you pay the standard £249 a month. The setup fee is not charged again.
So you reply faster, you quote consistently, and you spend your evenings with your family, not your inbox.
We're taking on just three founding clients.